Habit+5

Habit 5: Seek First to Understand, Then to Be Understood Listen to people sincerely. Covey warns that giving out advice before having empathetically understood a person and their situation will likely result in that advice being rejected. Thoroughly listening to another person's concerns instead of reading out your own autobiography is purported to increase the chance of establishing a working communication.

"Listen,or thy tongue will make thee deaf."-Native American Proverb